Last Updated: 16-08-2026

1. Introduction

DTDC Packers and Movers ("we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: Name, email address, phone number, address, and any other details you provide when filling out forms, requesting quotes, or contacting us.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time and date of visits, and other diagnostic data.
• Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience and analyze site usage.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services, including processing your relocation requests and delivering quotes.
• To communicate with you, including responding to your inquiries, sending booking confirmations, and providing customer support.
• To send you promotional materials and updates about our services (you can opt out at any time).
• To analyze website usage and enhance user experience.
• To comply with legal obligations and protect our rights.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:

• Service Providers: We may share information with trusted partners who assist us in operating our website, conducting business, or providing services (e.g., payment processors, logistics partners). These parties are contractually obligated to keep your information confidential.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect the safety, rights, or property of our company, our customers, or others.

5. Data Security

We take the security of your personal information seriously. We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our site may not function properly.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct or update inaccurate information.
• Deletion: You can request that we delete your personal data, subject to legal and contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us, and we will take steps to remove that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this page periodically for any changes. Changes are effective immediately upon posting.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

DTDC Packers and Movers
Deep Vihar, Sector 24, Shopno1010,
New Delhi, Delhi, 110099
Email: info@dtdcpackerandmover.com
Phone: +91 9718000592